Privacy Notice
How we collect, use, and protect your information when you use our services.
Effective Date: November 2026
Who We Are
Blue Ridge Insurance, a Your Policy Company (“Blue Ridge,” “we,” “us,” or “our”), is an independent insurance agency based in Forest, Virginia, serving clients in Virginia and North Carolina. Insurance is offered through Your Policy LLC, licensed in Virginia (#153323) and North Carolina (#3001171306). We are committed to protecting the privacy and security of your personal information. This Privacy Notice describes how we collect, use, share, and protect information when you use our website, request insurance quotes, or work with our agents.
Information We Collect
We may collect the following categories of personal information:
- Identifiers: name, address, email address, phone number, date of birth, Social Security number (when required for insurance applications)
- Insurance information: current and prior coverage, claims history, vehicle and other asset information, property details, and business operations
- Financial information: payment information used to process premium payments
- Device and usage data: IP address, browser type, pages visited, and other technical data collected through cookies and similar technologies
- Communications: records of your conversations, emails, and other communications with our agents
How We Use Your Information
- To provide insurance quotes and bind coverage on your behalf
- To communicate with you about your policies, renewals, and claims
- To process payments and maintain your account
- To comply with our legal and regulatory obligations as a licensed insurance agency
- To improve our website, services, and communications
- To send you relevant marketing information about coverage options and changes that may affect you (you may opt out at any time)
How We Share Your Information
We do not sell your personal information. We may share your information with third parties in the following circumstances:
- With insurance carriers and intermediaries: to obtain quotes, bind coverage, and service your policies
- With our parent company and affiliates: Your Policy LLC and affiliated agencies, which provide shared technology, quoting, and client service systems on our behalf
- With service providers: third parties who help us operate our business (IT systems, payment processors, communication platforms) under confidentiality agreements
- With regulatory and legal authorities: when required by law, court order, or to protect our legal rights
- In connection with a business transaction: in the event of a merger, acquisition, or sale, with appropriate confidentiality protections
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience, analyze usage, and personalize content. Please see our Cookie Notice for a detailed explanation of the cookies we use and how to manage your preferences.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Notice, comply with our legal obligations, resolve disputes, and enforce our agreements. Insurance records are typically retained for a minimum of seven years in accordance with industry and regulatory requirements.
Your Rights and Choices
Depending on your state of residence, you may have rights including:
- Confirm: the right to know whether we process your personal information
- Access: the right to request a copy of the personal information we hold about you
- Correction: the right to request correction of inaccurate information
- Deletion: the right to request deletion of your information, subject to legal and regulatory retention requirements
- Opt-out of marketing communications: by clicking “unsubscribe” in any email or contacting us directly
- Opt-out of personal data processing for targeted advertising and sales (we do not engage in these activities)
- Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects
- Non-discrimination: we will not discriminate against you for exercising your privacy rights
Additionally, some US states provide residents with certain additional consumer privacy rights.
If you are a California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah or Virginia resident, in addition to the rights listed above, you have the right to request details about third parties to whom we have disclosed your personal information, if any (right of third-party disclosure), and to limit the processing of sensitive personal information.
As states enact additional rights on behalf of their residents, we will comply with such laws to the extent applicable to our business activities. This Privacy Notice is not intended to be an exhaustive list of all such state rights now or in the future. Residents of these states may also review our State Specific Privacy Notice.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
In the event of a data breach that affects your rights or interests, we will notify you as required by applicable law.
Contact Us
To exercise your rights or ask questions about this Privacy Notice, contact us:
- Email: privacy@your-policy.com
- Phone: (434) 212-3300
- Local Office: Blue Ridge Insurance, 14805 Forest Rd, Suite 202, Forest, VA 24551
- Mailing Address: Your Policy LLC, 3301 Northland Drive, Suite 400, Austin, TX 78731